About Our Distribution Partner
K2025594416 (South Africa) (Pty) Ltd, trading as Apple World ZA
Registration No. 2025/594416/07
VAT No. 9047423323
1 Long Street, Kempton Park, Gauteng, 1619, South Africa
Apple World works with ''ASBIS Africa'' a global technology distribution group, operating through ASBISC Enterprises PLC and its regional and local operating companies as an authorised distribution partner supporting product sourcing, availability, and, where applicable, fulfilment for selected product lines, including Apple, Logitech, and Bang & Olufsen.
What This Means
Apple World ZA remains your point of contact and the contracting party for every purchase, trade-in, and warranty claim, regardless of which partner supports sourcing or fulfilment.
What This Doesn’t Mean
ASBIS Africa is a separate group of legal entities from Apple World ZA. ASBIS Africa is not responsible for Apple World’s customer obligations, and Apple World ZA and ASBIS Africa are not the same company.
Product Sourcing
Where a product is sourced through ASBIS Africa or another authorised distribution partner, this does not change your rights as our customer the same Terms and Conditions, Warranty, and Returns & Refunds policies apply.
Tel / WhatsApp “Chat to Apple World”: +27 68 636 9828
• Email: Support@appleworld.co.za
• www.appleworld.co.za
Facebook: Apple World Za
• Instagram: @Apple_World_ZA
• X: Apple World ZA
When will my order be delivered?
It’s easy to check the status of your order. First, visit your Order Listing page and sign in to your Store Account. After that, select an item to view your order details, including an estimated delivery date.
How do I track my order?
For items shipped to a physical address, you’ll receive a shipment notification email with your carrier information, an estimated delivery date, and, if available, a tracking number. If you ordered multiple items, you may have separate tracking information for each one.
Picking up instead? Once your order is ready, we’ll send a pickup notification email with the Pick Up Point location.
You can also view shipping and pickup information by selecting an item from your Order Listing page.
Do I have to sign for a shipped package?
To ensure safe delivery, most shipments require a signature. If you won’t be available, sign in to your Order Listing page and use the “Pre-sign for delivery” link to authorize the delivery with the carrier ahead of time. Refer to the Shipping & Pickup help page for more information.
How do I return my product?
You have 14 calendar days to return an item. To return an item to Apple World, sign in to your Order Listing page and select an item, then use the “Start a Return” link. You can also return the item to your nearest Pick Point