By choosing to trade in your device with Apple World ZA, you agree to the following:

  1. Eligibility

    • You must be at least 18 years old.

    • You must be the rightful owner of the device, or have full authorization to trade it in.

  2. Device Ownership & Condition

    • Devices must be free from any outstanding finance, lease agreements, or third-party claims.

    • All devices will be inspected to confirm their condition and trade-in value.

  3. Valuation Process

    • Any trade-in value provided online or in-store is an initial estimate only.

    • Final valuation will be confirmed after physical inspection.

    • If the final value differs from the estimate, you will have the option to accept or decline.

  4. Finality of Trade-In

    • Once you accept the confirmed trade-in value, the transaction is final and non-reversible.

    • If you decline a revised offer, your device will be returned to you at no cost.

  5. Data Responsibility

    • You are responsible for backing up and securely erasing all personal data before handing in your device.

    • Apple World ZA and its partners accept no liability for any data left on the device.

  6. Privacy & Compliance

    • Your personal details will only be used to process the trade-in.

    • In line with South African law, personal information may be disclosed to law enforcement if legally required.

  7. Exclusions

    • Apple World ZA reserves the right to refuse a trade-in if the device is counterfeit, stolen, or does not meet the required conditions.

    • Trade-in values are subject to change without prior notice.