Delivery and Pickup
Get the products you want, the way you want.
Fast delivery.
Next-day delivery is available free for any in‑stock Mac, iPad, iPhone, AirPods or Apple Watch. And get free two-day delivery on almost everything else. In most metros, we also offer two-hour courier delivery of eligible items for a small fee.*
Scheduled pickup.
It’s easy — we’ll guide you through every step of the process with emails and notifications. We’ll also send you details about joining a guided online session and returning trade‑in devices.
When will my order be delivered?
It’s easy to check the status of your order. First, visit your Order Listing page and sign in to your Store Account. After that, select an item to view your order details, including an estimated delivery date.
How do I track my order?
For items shipped to a physical address, you’ll receive a shipment notification email with your carrier information, an estimated delivery date, and, if available, a tracking number. If you ordered multiple items, you may have separate tracking information for each one.
Picking up instead? Once your order is ready, we’ll send a pickup notification email with the Pick Up Point location.
You can also view shipping and pickup information by selecting an item from your Order Listing page.
Do I have to sign for a shipped package?
To ensure safe delivery, most shipments require a signature. If you won’t be available, sign in to your Order Listing page and use the “Pre-sign for delivery” link to authorize the delivery with the carrier ahead of time. Refer to the Shipping & Pickup help page for more information.
How do I return my product?
You have 14 calendar days to return an item. To return an item to Apple World, sign in to your Order Listing page and select an item, then use the “Start a Return” link. You can also return the item to your nearest Pick Point