Corporate / B2B Terms
K2025594416 (South Africa) (Pty) Ltd, trading as Apple World — Registration No. 2025/594416/07 — VAT No. 9047423323 — 1 Long Street, Kempton Park, Gauteng, 1619, South Africa
Who This Applies To
Customers purchasing under a registered business account, purchase order, quotation, or bulk-order arrangement with Apple World (“Business Customer”). These terms take precedence over our consumer Terms and Conditions where they differ.
Quotations and Purchase Orders
Quotations are valid for the period stated on the quotation (or 7 days, if unstated), subject to stock availability at order confirmation. A purchase order is accepted only once we confirm it in writing.
Account Customers and Payment Terms
Where we’ve approved a business account with agreed payment terms, invoices are payable within the period stated on the invoice. Late payment may attract interest at the prescribed legal rate, and we may suspend further supply pending payment.
Stock Allocation and Lead Times
Bulk and corporate orders may be subject to allocation and lead times based on availability through our own stock and our distribution partners. We’ll give you an indicative lead time at quotation stage — it isn’t a guaranteed delivery date for allocated or special-order stock.
Corporate Device Refresh / Trade-In Programmes
Bulk trade-ins follow the principles of our Trade-In Policy, adapted for volume assessment; specific commercial terms are agreed in writing per engagement.
Contact
Support@appleworld.co.za — or call/WhatsApp +27 68 636 9828.
When will my order be delivered?
It’s easy to check the status of your order. First, visit your Order Listing page and sign in to your Store Account. After that, select an item to view your order details, including an estimated delivery date.
How do I track my order?
For items shipped to a physical address, you’ll receive a shipment notification email with your carrier information, an estimated delivery date, and, if available, a tracking number. If you ordered multiple items, you may have separate tracking information for each one.
Picking up instead? Once your order is ready, we’ll send a pickup notification email with the Pick Up Point location.
You can also view shipping and pickup information by selecting an item from your Order Listing page.
Do I have to sign for a shipped package?
To ensure safe delivery, most shipments require a signature. If you won’t be available, sign in to your Order Listing page and use the “Pre-sign for delivery” link to authorize the delivery with the carrier ahead of time. Refer to the Shipping & Pickup help page for more information.
How do I return my product?
You have 14 calendar days to return an item. To return an item to Apple World, sign in to your Order Listing page and select an item, then use the “Start a Return” link. You can also return the item to your nearest Pick Point