Promotional Terms & Conditions 

K2025594416 (South Africa) (Pty) Ltd, trading as Apple World — Registration No. 2025/594416/07 — VAT No. 9047423323 — 1 Long Street, Kempton Park, Gauteng, 1619, South Africa

Use this structure for each specific promotion, filling in the details for that promotion before publishing.

  1. Promotion Details to Complete

  2. Promotion period: [dates]

  3. Eligible products: [list]

  4. How it works: [mechanic — discount, bundle, financed instalment, trade-in bonus, etc.]

  5. Eligibility: [any criteria, e.g. new devices only, specific storage tiers]

  6. Standard Promotional Rules

  7. Can’t be combined with other offers unless stated.

  8. We may end a promotion early — for example, if stock runs out — but we’ll always honour orders already validly placed.

  9. Where a promotion involves a third-party product (like a SIM or instalment-finance bundle), that provider’s own terms apply and are linked separately.
Find your trade-in value
When will my order be delivered?

It’s easy to check the status of your order. First, visit your Order Listing page and sign in to your Store Account. After that, select an item to view your order details, including an estimated delivery date.
How do I track my order?

For items shipped to a physical address, you’ll receive a shipment notification email with your carrier information, an estimated delivery date, and, if available, a tracking number. If you ordered multiple items, you may have separate tracking information for each one.

Picking up instead? Once your order is ready, we’ll send a pickup notification email with the Pick Up Point location.

You can also view shipping and pickup information by selecting an item from your Order Listing page.
Do I have to sign for a shipped package?

To ensure safe delivery, most shipments require a signature. If you won’t be available, sign in to your Order Listing page and use the “Pre-sign for delivery” link to authorize the delivery with the carrier ahead of time. Refer to the Shipping & Pickup help page for more information.
How do I return my product?

You have 14 calendar days to return an item. To return an item to Apple World, sign in to your Order Listing page and select an item, then use the “Start a Return” link. You can also return the item to your nearest Pick Point
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